**Big Problem** It’s 10pm and you’re all settled in for a nice long slumber. The room is the perfect temperature, the bed is just right – not too soft, not too firm, your significant other is in cuddle-mode. All is right with the world as you drift off into dreamland. Two hours later you awake drenched in sweat! You strip down to your birthday suit, turn the thermostat to arctic freeze and push your shivering partner to the other side of the bed. You toss and turn for the next 40 minutes, then finally give up and head for the shower to try to cool down… only to have the entire episode repeat 20 minutes later. You’re dragging, unfocused and grouchy all the next day, as you continue to battle the periodic hot flashes. And you’ve probably been reliving this nightmare for years, with no end in sight!
To take the same concept and bring it a bit closer to home, most of what we publish on the Moz Blog is an example of the same kind of top-of-funnel marketing. We don't publish blog posts to convince people they should buy our products. We publish them because we want people to level-up their skills and be better marketers. Our hope is that by participating in our community and reading our blog posts, if you ever find yourself in need of tools for your digital marketing efforts, that we'll be top-of-mind as a reliable choice, just as Theo is top-of-mind for many Seattleites (and now you) when seeking chocolate.
Take the time to go through your site and make a list of any hesitations you believe visitors may have based on the information already available. Critically evaluate your site in this step—don’t just assume that the visitor will be able to find the answers. You want to ensure everything is easily accessible. Once you’ve done this, provide a solution to the problems you uncovered. Not only will this increase conversions across your site, but it will also make it more user-friendly.
"[Schlosser] is trying to paint a picture of 1906 in order to scare people. Unfortunately, fear and graphic stories sell," said Janet Riley, vice president of public affairs for the American Meat Institute, the trade association that represents most of the nation's meat packers and processors. "There is no doubt in our minds that our food today is safer than it's ever been because there is so much more science and technology in our plants to ensure that safety. Our families eat from the same food supply that everyone else does. Of course we want safe food."
As an example, Julie Bornstein, CMO at Sephora, has seen social media change how people buy beauty products. Recommendations from friends have always been important, but now these recommendations spread “quicker, faster, and further” at every stage in the funnel. The decision on what to buy increasingly comes from advocates who share their experience in a way that pulls in new customers and informs their purchase decision. Sephora’s response has been to bring all the stages of the funnel together into a single place, creating its own online community where people can ask questions of experts and each other about brands, products, and techniques.
QUOTE: “I don’t think we’d be able to do that from the beginning. That’s a good point though. Maybe we should clarify that somewhere…. But for the most part in the same way that we use speed for desktop I don’t see us doing that in the beginning. That’s something we would like to do in the long run but not in the beginning.” John Mueller, Google Dec 2017
Buyers/Wholesalers/Distributors, etc. are those who pay for the goods. Instead of running a service for the Manufacturers, why don’t you flip the coin and offer a service to the buyers to find/source Manufacturers? It seems more reasonable to charge the buyer a small commission, as he gets the service.. (they pay for the goods)..instead of the Supplier?
My offerings provide women with ways to feel emotionally satiated and connected with their natural womanly rhythms by exploring the more wild aspect of their femininity and ways to bring life into and love their cycles. This can happen with my e-mail ritual programs, diving deeply into the mysteries of our cycles, and one on one time together, exploring and making these inner connections.
But what if I told you that 70% of the world is actually searching Google on a 3G connection or slower? Yup, you read that right. Even if you’re cruising on wifi or LTE, you might have potential customers living on the edge of data—or close to. On a 3G connection, the average mobile page takes a whopping 19 seconds to load, which means most of your visitors are abandoning your web pages before they’ve even seen them.
As a financial coach, my “perfect financial plan package” includes a 90 minute strategy session to determine what they really want their money to do for them, how they work, and where their behaviors have sabotaged those desires. Followed with a step by step action plan including a list of activities to shift the automatic behaviors that them away from the plan as well as any forms or scripts needed to address immediate sticky situations. This is coupled with 3 months of unlimited e-mail support and 3 follow up accountability sessions to tweak parts of the plan that might not be working and hold my clients accountable to making mature financial decisions that support the life they ultimately want to be living.
Engagement (aka, brand awareness) - Today, brand awareness often begins online, typically on of one the many social media platforms, like Facebook, Twitter, YouTube and LinkedIn, where consumers discover brands. The goal is to reach a large number of people and start attracting potential customers from the masses. Engagement can take a variety of forms, including free offers for educational content, social media posts or ads or reviews from friends and family.
Thanks, awesome article! My business does solve a big problem, but I had never thought to state on the website which problem it solves! Even though I’m passionate about opening with the problem when talking to people, it just didn’t occur to me to put it on the website. This is so timely because I’m making a bunch of changes to my website anyway, so I’ll talk about the problem I solve right away. Thanks for your helpful advice.
Yet, online businesses and webmasters responsible for maintaining high-performance and fully-optimized websites tend to overlook crucial web design elements that cripple site load times. And the consequences are usually as hazardous as the Trojan Horse penetrating through fortified defenses and taking full control over the City of Troy, despite the size and dominion of the Trojan Army.
If you're wondering what a sales funnel is, simply imagine a real-world funnel. At the top of that funnel, some substance is poured in, which filters down towards one finite destination. In sales, something similar occurs. At the top, lots of visitors arrive who may enter your funnel. However, unlike the real-world funnel, not all who enter the sales funnel will reemerge out from the other end.
If you don’t mind a bit of unsolicited feedback, Angie….as an overwhelmed business owner myself, you’ve described me quite well but I’m not believing that you’re going to be able to help me solve that problem because you haven’t given me anything about HOW you do that. Not even a hint :-). All I’m thinking is, “I’m not THAT much of an idiot…I know what I need to do. But who’s going to ______ and _____ and ______ while I take time to figure it all out?!”
Your site kind of does the same thing, suggesting that a person’s “e-course sucks.” You actually did what Derek said and state a problem there, but same thing, I could be offended that I’m told my e-course sucks or that my art is boring too. I’m not sure I like stating the problem now. I like how people just see my course idea and get enlightened, there’s no “problems” or put-downs, there’s just new ideas that get one happy and thinking about the possibilities.
Think about that the next time you're building out a sales funnel. This complex and intricate concept in business can literally take you from a complete unknown to a global powerhouse quickly through the art of scaling out a highly-converting offer. Don't try to take shortcuts or implement hacks, and put in the time if you're looking to eventually reap the benefits and results.
For the new template, we mocked up a simple wireframe, based on the existing blog layout and started to flesh out the site; what divs were needed and what the appropriate class names and ids would be. From there we starting designing the website in the browser to help iterate and see how things shaped up. A major plus point of designing in the browser is that you can see how the site displays across multiple different browsers; Apple Safari, Google Chrome, Internet Explorer and Opera.
Big Problem: People don’t know how to effectively mine the hidden marketing assets they already have paid to develop in their business, especially their customer list and past customer list. (Not a problem for online marketers, but a Big Problem for many companies whether they sell a product or a service. You would be shocked at how many companies miss this opportunity.)
”We need a vehicle to actually figure it out. You can’t just know it without trying stuff,” Besbris argues. Google had to prove that the web could be as good as Instant Articles. More importantly, it had to get as good quickly — before people abandoned it for a million different custom apps and article formats. Besbris says Google couldn’t wait for the committees that help craft web standards to get it done. “If you start by trying everything through the standards process, we would still be talking about it,” he argues.